Repairs & Alterations
Paramo Lifetime Guarantee
Paramo Guarantee that...
Any manufacturing fault will be rectified free of charge indefinitely. Damage to the garment by accident or normal 'wear and tear' can be repaired by Paramo at a reasonable cost.
The performance of garments using Nikwax Fabrics and Fabric Combinations can be maintained indefinitely by applying Nikwax Garment Care products according to the manufacturers instructions.
The weather protection systems employed by Paramo maintained correctly, will out perform membrane and coating based waterproof systems.
Any modifications made to the garment by anyone other than Paramo Customer Services will invalidate this guarantee.
This guarantee is limited to the repair of the garment and excludes consequential loss or damages.
Paramo Cambia products are guaranteed for defects in manufacturing. However, as with all base layers, the high performance, stretch and soft handle of these garments makes them vulnerable to damage from abrasive surfaces. Although such damage is unlikely to compromise Cambia's unique performance, please remember that in harsh conditions these garments are ideally worn under windproofs, waterproofs or other outer layers to protect their appearance.
Customer Repairs and Alterations
Should a garment become damaged or a modification required, Paramo's Customer Service Team provide a full complement of repairs and alterations, from patching to a complete sleeve replacement.
Repairs and Alteration charges including VAT and carriage:
Repairs & Alterations
| Repair/Alteration |
Price |
| Patching |
from £30.00 |
| Zip Replacements |
from £41.00 |
| Shortening or lengthening |
from £45.00 |
| Clean & reproof |
from £30.00 |
The above are examples of work Paramo can undertake. Should you have any other requests, not on the above list, please call Paramo on 01892 786444 who will do their best to provide a solution.
After the repair/alteration of a Paramo Directional Waterproof garment, it will be dry cleaned and re-proofed as part of our service. Paramo's Health and Safety policy requires that all returned garments are in a clean and dry condition before work can commence so please ensure that all garments are laundered with an appropriate product prior to returning.
Any garments which require cleaning prior to repair will be subject to a minimum £10.00 charge.
Paramo endeavour to return all warranty repairs within 3-4 weeks and 6 weeks for an alteration, modification or repair. This may change due to seasonal variations. For an estimated turnaround time call 01892 786444.
Download the Paramo Customer Returns form
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